1. Booking and Payment
– All bookings are made online, and 100% payment is collected in advance.
– Once payment is confirmed, you will receive an email voucher as proof of reservation.
2. Cancellation and Refunds
– Cancellation and refund policies are set by each hotel, not by h-reservation.com.
– Policies may include: Non-refundable, Free cancellation up to 48 hours, or First night penalty.
3. No-Show Policy
– If you fail to check in without cancelling in time, the hotel may charge up to the full amount, depending on their stated policy.
4. Contact and Support
For booking help or dispute resolution, please contact us at:
contact@h-reservation.com
5. Liability
h-reservation.com acts as a booking and payment intermediary. We are not liable for hotel service quality, cancellations, or guest conduct.
6. Governing Law
These terms are governed by UK law and apply internationally as permitted by law.